Shipping policy

At EliteThreadShop, we are committed to delivering your order safely and efficiently, no matter where you are in the world.

We proudly ship to customers worldwide.

Order Processing Time

Orders are typically processed within:

2–5 Business Days

Processing time may vary during:

• Holiday seasons

• Promotional events

• High-demand periods

• New collection launches

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Estimated Delivery Times

United States & Canada

7–15 Business Days

Europe

5–12 Business Days

United Kingdom

5–10 Business Days

Australia & New Zealand

7–15 Business Days

Rest of World

10–20 Business Days

Please note that delivery times are estimates only and may vary due to customs inspections, weather conditions, carrier delays, public holidays, or other factors beyond our control.

Shipping Fees

Shipping costs are calculated at checkout based on:

• Delivery destination

• Selected shipping method

• Order size and weight

From time to time, EliteThreadShop may offer free shipping promotions during special campaigns or seasonal events.

Any applicable free shipping offers will be clearly displayed on our website.

Customs Duties & Import Taxes

For international orders, customs duties, VAT, import taxes, and related fees may be charged by local authorities depending on your country's regulations.

These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.

We recommend contacting your local customs office for more information regarding potential import charges.

Tracking Information

Once your order has been dispatched, a tracking number will be sent to your registered email address.

Please allow approximately 2–5 business days for tracking information to become active within the courier's system.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

EliteThreadShop cannot be held responsible for delivery issues resulting from:

• Incorrect addresses

• Incomplete addresses

• Incorrect postal codes

• Failed delivery attempts

If you notice an error in your shipping information, please contact us as soon as possible before your order is dispatched.

Lost or Delayed Packages

If your package appears significantly delayed or lost in transit, please contact our customer support team.

We will work with the shipping carrier to investigate the issue and provide assistance where possible.

Please note that investigation timelines may vary depending on the carrier and destination country.

Delivery Delays

Occasionally, shipping delays may occur due to circumstances beyond our control, including:

• Customs clearance procedures

• Severe weather conditions

• Transportation disruptions

• Public holidays

• Carrier operational issues

We appreciate your patience and understanding in such situations.

Contact Information

If you have any questions regarding shipping, tracking, or delivery, please contact us:

Store Name: EliteThreadShop

Website: elitethreadshop.com

Company Name: Glamour Weave Limited

Email: [email protected]

Address:

FLAT 08A, 19/F, CHINA SHIPBUILDING TOWER

650 CHEUNG SHA WAN ROAD

LAI CHI KOK, HONG KONG

Customer Support Hours

Monday – Saturday

9:00 AM – 7:00 PM (GMT+8)

Thank you for shopping with EliteThreadShop. We appreciate your trust and look forward to delivering your order as quickly and smoothly as possible.